WE'RE HERE TO HELP 

Have questions about our artisans, products, or policies? Need help with an order? Want to discuss a custom commission? We're happy to assist.

GET IN TOUCH

Any Inquiries: hello@tarustudios.com

RESPONSE TIME

We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). If you're reaching out on a weekend or holiday, please allow until the next business day for a response.

WHAT TO INCLUDE IN YOUR MESSAGE

To help us assist you quickly:

For Order Questions: Include your order number and a brief description of your question

For Product Questions: Let us know which piece you're interested in and what you'd like to know

For Custom Commissions: Describe your vision, desired dimensions, color preferences, and any reference images you have

For Damage Reports: Include your order number and clear photos of the damage

For Returns: Include your order number and reason for return

FOLLOW US

Stay connected for behind-the-scenes artisan stories, new collection launches, styling inspiration, and customer features:

Instagram: @TaruStudios

Pinterest: @TaruStudios

Facebook: @TaruStudios

WE VALUE YOUR FEEDBACK

Your experience matters to us. If you have suggestions for how we can improve our products, service, sustainability practices, or artisan support programs, please share them at hello@tarustudios.com. We genuinely read and consider every piece of feedback.

Whether you have a question, concern, or just want to share how much you love your piece—we're here and we're listening.