Frequently Asked Questions
Is the bone ethically sourced?
What type of wood do you use?
Are your pieces really handmade?
Why do I see slight variations in bone color or pattern?
How long does it take to make one piece?
Do you offer custom commissions?
Can I request specific colors?
What if I need a piece in a specific size?
How long until my piece ships?
Do you ship internationally?
How are pieces packaged?
What if my piece arrives damaged?
How do I clean my bone inlay piece?
Will the colors fade over time?
Can damaged pieces be repaired?
What is your return policy?
What if I'm not satisfied with my piece?
How much of my payment goes to artisans?
Can I meet the artisan who made my piece?
How does my purchase help preserve the craft?
Contact us at hello@tarustudios.com—we're here to help and genuinely happy to discuss our pieces, processes, and partnerships